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Posts by Internacional Traveler

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Source: minnows off season

Balancing act

Meeting the needs of the travelling public while keeping up to date with the latest security requirements has never been easy, and arguably it is going to be even more difficult in the future as airports strive to improve the passenger experience as they handle more traffic than ever before.
Like everything else, of course, air travel can be frustrating and it doesn’t take much to make or break the airport experience. 
A confluence of events adding delays and frustration to what should be an otherwise standard trip, for example, can result in a “nightmare” time at the airport while a smooth and hassle free trip can lead to a “best ever airport” experience.
Our desire for a moan means that we get to hear about the bad experiences much more than we do the good ones, and in today’s social media mad/ever connected world, this appears to be almost every day now.
What isn’t being discussed with that same frequency, however, is the willingness of airlines and airports to create and deploy the necessary solutions to alleviate passengers’ woes.
According to IATA, more than eight million passengers fly on a daily basis. In 2013, for the first time ever, over three billion passengers passed through an airport for travel purposes and in 2016, that number is estimated to hit 3.6 billion.
And for many of these travellers, the growing presence of technology – particularly the airline and airport eco-systems – is vastly overlooked, but can no longer be ignored.
In discussing the standards that once were and ones that now exist, you can see the delicate balance between the passenger journey and efforts to secure that journey. 
Past events have caused us to flip from one side to the other, but today’s solutions can allow us to achieve equilibrium between the ability to integrate new technology and still maintain effective levels of security. This balance is crucial, not only for the passenger experience, but for the safety of us all. 
 
All things security – the 9/11 response
Many of us remember the days when air travel was viewed as glamorous. Indeed, in this halcyon era for aviation the airport experience was quick and easy for most passengers who could pass through terminals with little or no hassle. This, of course, all changed in one day 14 years ago.
The terrorist attacks of September 11, 2001, prompted the US government and most others across the world to enact new legislation aimed at improving passenger safety. 
In the US, the Aviation and Transportation Security Act (ATSA) – signed in November that year – ushered in the federalisation of passenger security. Actions taken were primarily in the form of screening practices, many of which were conducted by the newly formed Transportation Security Administration (TSA).
As a result of the establishment of the TSA, for the first time ever airlines began instructing passengers to schedule their arrival at least two hours prior to their flight, and even more so for international travel. 
Screening measures like hand searches through carry-on luggage were implemented, as were additional measures in the form of shoe removal, laptop removal, the restriction of liquids, and even selective screenings. A commonality is they all serve as impediments to efficient facilitation processes.
Over time, these standards have been begrudgingly ingrained into the minds of travellers. It has, in turn, become commonplace to expect these types of issues from check-in to take-off and arrival. It seemed that years of increased, intensive security birthed a new era of non-facilitation. 
Today, borders can be identified both physically and digitally. Facilitating passengers in a physical space (and between countries) can be challenging enough, but with the rise of technology, even just in the last decade, securing and monitoring their safety has become an added challenge.
Ultimately, this should be seen as an opportunity to influence and establish appropriate practices and procedures, all aimed at efficiently and securely assisting passengers to their destination.
The added hope being that passengers will remain loyal, choosing to travel through the airport with the airline that gave them a great experience they wish to repeat on future journeys.
 
The potential to improve
To ask how facilitation and security can come together on a new level is to recognise the emerging technologies assisting travellers today. 
Let’s begin with intelligence. Intelligence is a growing concept in the technology industry. Once deemed as science fiction, intelligent applications and visual solutions are a growing reality in a number of airports. Whether built with real-time analytics, digital mobility or big data capabilities, solutions today are providing the transportation industry with the ability to deliver personalised services.
These personalised services are disrupting what since 9/11 has become considered to be the new norm in travel, giving passengers an increasing sense of autonomy and the ability to facilitate themselves, such as using their mobile phone to navigate their way through the airport.
We at Unisys are very familiar with the passenger journey that starts as soon as the traveller has booked their flight and ends when they leave the airport at their destination (with their bags). 
Providing travellers with solutions that offer more freedom and flexibility, and that are accessible throughout the airport, is critical for success. Such solutions we see increasingly coming to life include:
Biometrics – This technology is quickly bringing identity management to the forefront. Solutions involving the art and science of uniquely identifying passengers, be it via facial recognition, fingerprint, or the scanning of the eye, is going a long way towards ensuring airlines, airports and immigration officials can maintain close watch on inbound and outbound passengers from a security perspective, whilst processing them faster from a facilitation perspective.
Customer insights – Data analytics and mobile device use is giving the industry the ability to track the patterns of repeat passengers, including preferred amenities so that the next time a passenger visits the same airport, customised services can be immediately presented to them. 
Big data is allowing the industry to infer all sorts of knowledge about retail spending habits, shopping demographics and the like.
Automated passenger recognition – Through scanning a standard boarding pass (and enhancing that with a secondary ID check), entitled passengers seeking lounge access can enter and exit swiftly and with ease, with airlines not having to worry about unauthorised entry.
Home-printed bag tags – In an effort to increase passenger self-service, the ability to print one’s own bag tag at home allows for quicker passenger processes, aimed at increasing passenger satisfaction by shortening queue times. 
Similarly, self-bag drop and common-bag drop services are also starting to be utilised when you arrive at the airport.
One might think that security and passenger facilitation stops at the airport edge. Think again, because governments, airports and the airline industry today, more than ever before, are also concerned with effective border control. 
A consistent enjoyable travel experience is key to the future of air travel. New technologies such as Automated Border Control (ABC) using kiosks, electronic gates, passports and biometrics; and completion of arrival documents via mobile device are all being implemented around the world today. 
Through a harmonised and interconnected approach by these stakeholders, all utilising common international standards, both nations and airlines hosting the travelling public will benefit greatly. The more fun (and the more efficient) it is to fly, the more people will travel by plane.
 
Revisiting tomorrow: A call to action
There is a great deal of emphasis being placed on the future of travel, including how to build the infrastructure necessary, and how to ensure the safety and security of passengers. 
At a time when budgets are slim and infrastructure is aging, airports must reinvent their business model, not only to manage increasing passenger volumes but also passengers’ expectations. 
Public awareness of technology and its capabilities in our airports needs to change, as does the modern technology these facilities deliver. After all, it is for today’s travellers that we are working to develop the solutions and standards for the next generation. 
Normal operations in travel will ultimately take on a new definition as technology continues to mature and evolve, and enhance the passenger experience. The sooner airlines, airports and passengers realise this and take action, the sooner the standards of travel – and hence the airport experience – will improve for all.
Source: Airport World

Earn up to 75,000 bonus miles when you buy or gift AAdvantage? miles today

Start your Cyber Monday shopping early with the best buy/gift offer of the year.
Now through November 30, 2015, you’ll earn up to 75,000 bonus miles when you buy miles for yourself, or add up to 75,000 bonus miles to your purchase when you gift miles to a friend or loved one.
That’s a total of up to 200,000 American Airlines AAdvantage® miles.

Terms and ConditionsAAdvantage members must purchase at least 6,000 AAdvantage miles or more in a single transaction from the Buy or Gift Miles program from 7:00:00am CT November 15, 2015 to 11:59:59pm CT November 30, 2015, to be eligible to earn bonus miles. The applicable bonus miles are awarded to the recipient for Gift Miles transactions. Bonus miles earned do not count toward the annual limits.
Source: Amereican Airlines

More Destinations. More Miles.

Exclusive offer for American Airlines AAdvantage members.

With Marriott, you get more than an unforgettable experience. Earn 1000 AAdvantage® bonus miles when you stay at select JW Marriott®, Autograph Collection® Hotels, Renaissance® Hotels, Marriott® Hotels, or Gaylord Hotels® between November 9, 2015 and January 31, 2016. Start planning your next trip to one of more than 250 participating Marriott full service-hotels and resorts in the US and Canada. More Destinations. More Miles.
Offer Dates: Booking Window: November 9,2015 – December 23, 2015
Book by December 23, 2015! »

Terms and Conditions
Registration for this promotion is required. Offer valid November 9, 2015 through January 31, 2016 at participating Marriott properties. Reservation must be made by December 23, 2015. Enrollment and registration with Marriott Rewards® is required to be eligible for this promotion. American Airlines AAdvantage® members must be members of Marriott Rewards® and indicate American Airlines AAdvantage miles as their earning preference in order to qualify for this offer. A maximum of 1,000 bonus miles can be earned per stay and a maximum of 5,000 bonus miles can be earned with this promotion. Miles earned on all qualifying charges at participating JW Marriott®, Autograph Collection® Hotels, Renaissance® Hotels, Marriott Hotels®, and Gaylord Hotels®. Members electing to earn Marriott Rewards points are not eligible for this promotion. Only miles can be earned for bonus portion. Please allow six to eight weeks after promotion ends for bonus miles to be posted to your American Airlines AAdvantage account. A stay is defined as consecutive nights spent in the same hotel, regardless of check-in/check-out activity. Only one room per hotel is counted towards a member’s nights or stay. Your preferred airline/miles program reserves the right to change program rules, regulations, travel awards and special offers at any time without notice. Any such changes may affect your ability to use the awards or mileage credits that you have accumulated. All program terms and conditions of your preferred airline/miles program apply. All Marriott Rewards terms and conditions apply. See MarriottRewards.com or call 800-249-0800 for complete Marriott Rewards terms and conditions.
This Marriott Rewards promotional offer is valid for qualifying stays you personally make at participating JW Marriott®, Autograph Collection® Hotels, Renaissance® Hotels, Marriott® Hotels, and Gaylord® Hotels located in the U.S. and Canada. For a complete listing of participating properties, visit Marriott Rewards.
American Airlines reserves the right to change the AAdvantage® program and its terms and conditions at any time without notice, and to end the AAdvantage® program with six months notice. Any such changes may affect your ability to use the awards or mileage credits that you have accumulated. Unless specified, AAdvantage® miles earned through this promotion/offer do not count toward elite-status qualification or AAdvantage Million MilerSM status. American Airlines is not responsible for products or services offered by other participating companies. For complete details about the AAdvantage® program, visit aa.com/aadvantage.
American Airlines, AAdvantage, the Flight Symbol logo and AAdvantage Million Miler are trademarks of American Airlines,

Source: Amereican Airlines

Earn up to 75,000 bonus miles when you buy or gift AAdvantage? miles today

Start your Cyber Monday shopping early with the best buy/gift offer of the year.
Now through November 30, 2015, you’ll earn up to 75,000 bonus miles when you buy miles for yourself, or add up to 75,000 bonus miles to your purchase when you gift miles to a friend or loved one.
That’s a total of up to 200,000 American Airlines AAdvantage® miles.

Terms and ConditionsAAdvantage members must purchase at least 6,000 AAdvantage miles or more in a single transaction from the Buy or Gift Miles program from 7:00:00am CT November 15, 2015 to 11:59:59pm CT November 30, 2015, to be eligible to earn bonus miles. The applicable bonus miles are awarded to the recipient for Gift Miles transactions. Bonus miles earned do not count toward the annual limits.
Source: Amereican Airlines

Earn up to 75,000 bonus miles when you buy or gift AAdvantage? miles today

Start your Cyber Monday shopping early with the best buy/gift offer of the year.
Now through November 30, 2015, you’ll earn up to 75,000 bonus miles when you buy miles for yourself, or add up to 75,000 bonus miles to your purchase when you gift miles to a friend or loved one.
That’s a total of up to 200,000 American Airlines AAdvantage® miles.

Terms and ConditionsAAdvantage members must purchase at least 6,000 AAdvantage miles or more in a single transaction from the Buy or Gift Miles program from 7:00:00am CT November 15, 2015 to 11:59:59pm CT November 30, 2015, to be eligible to earn bonus miles. The applicable bonus miles are awarded to the recipient for Gift Miles transactions. Bonus miles earned do not count toward the annual limits.
Source: Amereican Airlines

The Lady and the Kapitan: A Polar Love Story

Karina Taylor loves to travel, and for years she has been passionate about a Kapitan.
Powerful and impressive, her Kapitan is no stranger to the rigors of polar travel, sharing the record with Norwegian explorer Roald Amundsen for reaching 78 degrees south. The Kapitan is also a veteran of the Northwest and Northeast passages – having navigated the Northwest Passage more than any other passenger vessel on Earth – and was the first to circumnavigate Antarctica with guests.
Karina’s Kapitan is the Kapitan Khlebnikov (KLB), the world’s most powerful icebreaker and a Quark passenger favorite.
Karina and her Kapitan – Photo credit: Karina Taylor
A civil servant from Melbourne, Australia, Karina first set eyes on the Kapitan Khlebnikov in the early 1990s.
“The travel section in my weekend paper did a lift out on polar travel. I had been fascinated with travel to Antarctica since I read Sir Ernest Shackleton’s book South as a kid. The article had photos of several expedition ships and then my eyes fell upon the Khlebnikov and I knew straight away it was the vessel I wanted to travel on,” she explained. “It was big and sturdy and simply magnificent. I cut that picture out and for 15 years or so it was stuck on my fridge.”
Karina began learning everything she could about polar travel, and in 2010, decided it was time to take her dream trip. She contacted Quark and was added to a waiting list for two possible Kapitan Khlebnikov itineraries. It didn’t take long for good news to arrive: she was booked for November 2010, for a trip to Antarctica.
“I was elated and spent the year scanning the internet for polar gear. I loved the excitement of parcels arriving from overseas every few weeks with interesting items like waterproof pants, gaiters, buffs and goggles.”
Traveling on an Icebreaker 
The time finally arrived, and Karina traveled to Ushuaia, Argentina, the southernmost city in the world and a destination in its own right. This embarkation point is where Karina finally saw her Kapitan in person.
As a polar-class icebreaker, Kapitan Khlebnikov combines power and technology with comfort. Its advanced icebreaking technology and 24,000 horsepower engine can navigate the most remote, ice-choked destinations. The vessel has 51 cabins and suites, each featuring private facilities, large windows, desk, hairdryer, robes and large closets.
“As soon as I boarded the KLB in Ushuaia, I felt completely at peace. The cabins are small, practical and comfortable. I loved that the portholes open to let in crisp air. The auditorium where movies and lectures are held seats everyone comfortably. The bridge is huge, and a fantastic place to watch the skilled captain and his team at work.”
The bar, lounge and library are intimate locations for socializing with other passengers, but Karina says the ship is so huge it’s never a problem finding a quiet spot on deck to absorb the sights and sounds of some of the most remote vistas in the world.
 A stunning view – Photo credit: Karina Taylor
Karina remembers she had to keep pinching herself to prove she was really there and not dreaming! The wildlife was amazing, the scenery stunning, and she got to fulfill a lifelong dream during that first trip.
“We enjoyed the most incredibly perfect weather for our days exploring South Georgia Island, enabling us to have multiple landings per day and picturesque scenic Zodiac cruises. It was here I finally stood at the grave of my lifelong idol Sir Ernest Shackleton, toasted his braveness and shed a tear at the realization I was finally really there.”
It was the trip of a lifetime, but just a year later Karina was on board Kapitan Khlebnikov again, headed for East Antarctica. The highlights of that voyage included emperor penguin colonies, iceberg alleys, and Christmas Eve flight-seeing on one of KLB’s two helicopters.
 
The Icebreaker Experience   
“Flying over pack ice and huge icebergs, ducking and weaving around them thanks to the skills of our amazing pilots, then landing near an ice cave and an emperor colony for the entire day and evening. I don’t have the words to describe this day. It was simply perfect. I didn’t want it to end.” 
Karina says the Expedition teams make the trip, and Quark has some of the best. 
“They share an incredible passion for the destination and an amazing knowledge of the history, geology and wildlife. They get just as excited as passengers at the sight of a blue whale or a fluffy emperor penguin chick being fed by its parent,” she recalls. 
On-board lectures are informative in themselves, but Karina says the flow of knowledge, information and anecdotes is virtually non-stop.
“The expedition teams go out of their way to ensure each passenger has the experience of a lifetime. They are a credit to Quark and I would happily sail with any of them again. I am happy to call many of them my friends to this day.”
In all, Karina has spent 116 days traveling the Polar Regions in the past four years and has seen about 70% of the Antarctic coast. Every trip is an adventure, and leaves her wanting more. 
“Every day is a new and wondrous feeling and experience. Every day takes my breath away. Every day makes me want to plan another trip.”
Fortunately for Karina, there are many options for travel in Antarctica or the Arctic. And for 2016, Khlebnikov will conduct a rare full circumnavigation and semi-circumnavigation of the Arctic, along with four extraordinary Arctic Icebreaker Expeditions.
Contact one of our experienced Polar Travel Advisers today to book your adventure.

Source: Quark Expeditions

Earn up to 75,000 bonus miles when you buy or gift AAdvantage? miles today

Start your Cyber Monday shopping early with the best buy/gift offer of the year.
Now through November 30, 2015, you’ll earn up to 75,000 bonus miles when you buy miles for yourself, or add up to 75,000 bonus miles to your purchase when you gift miles to a friend or loved one.
That’s a total of up to 200,000 American Airlines AAdvantage® miles.

Terms and ConditionsAAdvantage members must purchase at least 6,000 AAdvantage miles or more in a single transaction from the Buy or Gift Miles program from 7:00:00am CT November 15, 2015 to 11:59:59pm CT November 30, 2015, to be eligible to earn bonus miles. The applicable bonus miles are awarded to the recipient for Gift Miles transactions. Bonus miles earned do not count toward the annual limits.
Source: Amereican Airlines

Hyatt Ziva Cancún Debuts in Punta Cancún

CHICAGO (November 17, 2015) – Hyatt Ziva Cancún opens its doors in one of Cancún’s most pristine and exclusive beach locations, Punta Cancún. Surrounded on three sides by the Caribbean Sea, the 547-suite Hyatt Ziva resort has undergone an approximate $85 million expansion and renovation creating a new luxury all inclusive experience for guests of all ages. The resort is owned by Playa Hotels & Resorts and will be managed by Playa Resorts Management, the operational component of Playa Hotels & Resorts.  
“Hyatt Ziva Cancun is the future of sophisticated all inclusive travel,” said Chief Executive Officer Alex Stadlin, Playa Resorts Management. “The resort was built from the ground-up, and we were determined to rethink the all inclusive experience and design a resort that is not only physically beautiful, but is the ultimate backdrop for each guest to craft their own personal story during the visit. The resort’s compelling design creates areas that inspire friends and families to reconnect, while also featuring intimate and cozy places where adults can recharge in refined luxury. All of this is complemented with genuine Service from the Heart™ and the most innovative and inspired dining imaginable.”
“We are thrilled to add a second Hyatt all inclusive resort to this fantastic destination,” said Senior Vice President Carlos Cabrera, global all inclusive operations for Hyatt. “The transformation of this resort is truly spectacular and offers a distinctive all inclusive experience for families, meeting attendees, friends, and couples. From the nine exceptional dining options to the stunning swim-up suites with spectacular ocean views, Hyatt Ziva Cancún is the definitive luxury all inclusive resort.”
Architecture and Design
Renowned Mexican architect Ricardo Legoretta designed the original resort building that has been incorporated into the new Hyatt Ziva Cancún. The iconic design exemplified the contemporary Mexican architecture that came to define the development of Cancún and other Mexican beachside resorts. Respecting and maintaining its classic pyramid-style architecture, the resort has been expanded and reimagined to create an atmosphere that reflects the culture of the Yucatan. A bridge connecting the north and south beach provides guests easy access to both beaches, as well as entertainment, dining, and other resort features and amenities.  
Guests are welcomed into an elevated lobby that captures ocean views to the northeast, and in the evening, the lights of Isla Mujeres. The lobby is a blend of contemporary design juxtaposed with the original Mayan materials and themes. For example, one side of the lobby’s facade is local coral stone while the opposite side showcases modern glass cubes wrapped in a matrix of latticework simulating windswept driftwood. The resort’s furnishings are made in Mexico from local woods and fabrics, and the use of bright color accents adds Mayan detail. The Lobby Bar pays homage to Mayan culture with its geometric artwork and panels influenced by indigenous carvings and the language of the area’s original inhabitants. A signature grand staircase is the focal point of the resort and becomes seating for the outdoor amphitheater hosting special events in the evenings.
Guestrooms
Each of the resort’s 547 guest suites offer views of the Caribbean and the lavish resort gardens, furnishings reflecting the colors of the Yucatan with surprising accents such as butterfly inspired lighting and spa-style bathrooms with soaking tubs. All guest suites are designed with technology in mind to provide one touch lighting efficiency, and guests may also enjoy complimentary in-room refreshment bars, in-room dining service, and for upper-category accommodations, they can enjoy swim-up suites and private butler service. Hyatt Ziva Cancún also offers an exclusive Hyatt Club Level with a private lounge and concierge service.
Dining
Hyatt Ziva Cancún elevates the traditional all inclusive dining experience with a choice of nine restaurants and six bars and lounges. With a wide selection of fresh and seasonal cuisine, guests can dine internationally with choices ranging from a French brasserie to an Italian cucina, to an Asian-infused sushi and teriyaki restaurant to a beachside taquería and ceviche bar. For casual dining, guests can enjoy an American diner and a gourmet buffet restaurant with engaging show-cooking stations. Unique refreshments are available around the clock at the coffee house, the sports bar and other lounges with signature cocktails and expert mixologists. Additionally, Hyatt Ziva Cancún offers an onsite microbrewery and sports bar, Très Cervezas, which showcases three high quality, innovative and unique beers made by head brewmaster Juan Jose Garcia. The craft beers will be served throughout the resort.
Resort Activities and Spa
For recreation, Hyatt Ziva Cancún offers lagoon-style pools with swim-up bars, an adult-only pool, a lounge with game tables, and one of the area’s largest ocean view fitness centers complete with 14 treadmills and an expansive machines/free weights zone. The Spa is breathtaking with a signature hydrotherapy area facing the sea, 13 treatment rooms and an additional five palapas on the beach for massages. Families will enjoy the KidZ Club with its own club house and play area with supervised activities and learning experiences for children ages 4-12.  
Meetings and Special Events
Hyatt Ziva Cancún offers state-of-the-art meeting and convention space, with more than 11,000 square feet of flexible meeting and event areas, including a ballroom that can be divided into five breakout rooms, plus seven additional meeting rooms. The resort also features outdoor lawn, garden and beach venues with breathtaking views that create the perfect backdrop for weddings or other special occasions. 
For more information on Hyatt Ziva Cancún or to make a reservation visit: www.allinclusive.hyatt.com, call +1 800 760 0944 or contact your preferred travel agent. Join the conversation on Facebook,  Twitter and Instagram, or tag photos with #HyattAllIn.
About Playa Hotels & Resorts
Hyatt Ziva Cancún is owned by Playa Hotels & Resorts B.V. and managed by Playa Resorts Management, the operational management component of Playa Hotels & Resorts.  Playa’s portfolio consists of a collection of 14 premier hotels comprising 6,142-rooms that are located in prime beach locations in Mexico, the Dominican Republic and Jamaica. Playa owns and manages Hyatt Ziva Cancún, Hyatt Zilara Cancún, Hyatt Ziva and Hyatt Zilara in Rose Hall Jamaica, Hyatt Ziva Puerto Vallarta and Hyatt Ziva Los Cabos. The company also owns and operates 3 resorts under Playa’s brands, The ROYAL and Gran, as well as 5 resorts in Mexico and the Dominican Republic that are managed by a third party. Under an agreement with an affiliate of Hyatt Hotels Corporation (NYSE: H), Playa will pursue the acquisition or development of new all-inclusive resort opportunities under two new Hyatt all-inclusive brands –Hyatt Ziva and Hyatt Zilara. Playa will also have certain rights to operate Hyatt-branded all-inclusive resorts in five Latin American and Caribbean countries. For more information visit: www.playaresorts.com.
Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company with a proud heritage of making guests feel more than welcome. Thousands of members of the Hyatt family strive to make a difference in the lives of the guests they encounter every day by providing authentic hospitality. The Company’s subsidiaries develop, own, operate, manage, franchise, license or provide services to hotels, resorts, branded residences and vacation ownership properties, including under the Hyatt®, Park Hyatt®, Andaz®, Grand Hyatt®, Hyatt Centric™, Hyatt Regency®, Hyatt Place®, Hyatt House®, Hyatt Zilara™, Hyatt Ziva™, Hyatt Residences® and Hyatt Residence Club® brand names and have locations on six continents. As of September 30, 2015, the Company’s worldwide portfolio consisted of 627 properties in 52 countries. For more information, please visit www.hyatt.com.
Source: Hyatt

Hyatt House New Orleans/Downtown Opens in City’s BioDistrict

CHICAGO (November 17, 2015) – Today, Hyatt House New Orleans/Downtown celebrated its opening, marking the first Hyatt House hotel in New Orleans. Owned by affiliate Waypoint NOLA, LLC and operated by Hyatt, Hyatt House New Orleans/Downtown is conveniently located in New Orleans’ burgeoning downtown area, and will provide guests the service and convenience of hotel living with the casual comforts of home.
“New Orleans has made remarkable strides over the past decade to reclaim its position as a world-class destination,” said Chris Robertson, owner and developer of Waypoint NOLA, LLC. “Inspired by the city’s flourishing economies, I am pleased to introduce the Hyatt House brand to further diversify New Orleans’ room product.”
An adaptive reuse of an existing 24-story office building, the 194-room hotel occupies seven floors within the building and connects to the adjacent Hyatt Regency New Orleans through a second-floor sky bridge. The hotel’s location at Poydras Street and Loyola Avenue provides ideal accessibility to the Central Business District, Arts, Sports & Entertainment Districts, and new BioDistrict, as well as popular attractions such as the Mercedes-Benz Superdome, Smoothie King Center, French Quarter, Loyola Streetcar Line, Mississippi Riverfront, and Ernest N. Morial Convention Center.
“As a New Orleans native, I am delighted to see the city’s new BioDistrict and robust hospitality industry bring exciting new developments to local neighborhoods and communities,” said Jane Tebbe Shute, general manager, Hyatt House New Orleans/Downtown. “Our guests can appreciate the hotel’s contemporary design and the apartment-style suites with full kitchens. With spaces that fit the needs of our guests and the hotel’s prime location, we are poised for success and are excited to contribute to the ongoing economic success of New Orleans.”
Hyatt House New Orleans/Downtown will offer:
194 guestrooms, including 114-residentially inspired upscale rooms, both one-bedroom suites and studio king guestrooms, that feature fully-equipped kitchens, comfortable living rooms and spacious bedrooms, as well as 80 upscale Den guestrooms that feature a seating area with a couch and a king size or queen/queen bed
Free Wi-Fi throughout the hotel and guestrooms
The Commons, a comfy lounge with an open and welcoming space for guests to relax, gather and socialize
Complimentary Morning Spread, a full hot breakfast served daily for guests, a build-your-own Omelet Bar and assorted Breakfast Breads + Bowls Bar with steel-cut oatmeal, fresh fruit and more, along with vegetarian and gluten free options
H BAR featuring the Sip+Savor Menu, a delicious menu of home-cooked comforts and full bar
24/7 Guest Market to meet the everyday needs of guests, from snacks and sundries to freshly prepared salads and sandwiches
A 24-hour Workout Room to keep fitness routines going
Gathering Rooms with more than 600 square feet of flexible meeting spaces for up to 50 people
Borrows Menu with often-forgotten items from phone charges to razors
A Very Important Resident (VIR) program, including complimentary grocery shopping, and other personalized perks, for guests with 30 plus consecutive nights
Additional services, including Guest Laundry and complimentary grocery shopping available to extended-stay guests
HYATT HOUSE NEW ORLEANS/DOWNTOWN LEADERSHIP
Hyatt House New Orleans/Downtown is under the leadership of General Manager Jane Tebbe Shute. In her role, Tebbe Shute is directly responsible for managing the day-to-day operations of the hotel, including overseeing the hotel’s more than 50 associates and ensuring guests encounter the thoughtful service for which the Hyatt House brand is known. Tebbe Shute is joined by Director of Sales Jennifer Jones, who is responsible for providing sales service and support to travelers frequenting the New Orleans area.
ABOUT HYATT HOUSE
Hyatt House, a brand of Hyatt Hotels Corporation, launched in 2012 and offers more than 60 locations throughout the United States and Puerto Rico. Inspired by extensive research of guest experiences, Hyatt House hotels are designed to welcome residents rather than guests and offer services, amenities, upscale spaces and a casual, comfortable environment that reminds guests of home. To learn more about Hyatt House or to book a reservation, visit www.hyatthouse.com or call 866-XS-HYATT (866-974-9288).
Join the conversation on Facebook, and follow Hyatt House on Pinterest for inspiration on things to do, places to see and more in the neighborhood.
Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company with a proud heritage of making guests feel more than welcome. Thousands of members of the Hyatt family strive to make a difference in the lives of the guests they encounter every day by providing authentic hospitality. The Company’s subsidiaries develop, own, operate, manage, franchise, license or provide services to hotels, resorts, branded residences and vacation ownership properties, including under the Hyatt®, Park Hyatt®, Andaz®, Grand Hyatt®, Hyatt Centric™, Hyatt Regency®, Hyatt Place®, Hyatt House®, Hyatt Zilara™, Hyatt Ziva™, Hyatt Residences® and Hyatt Residence Club® brand names and have locations on six continents. As of September 30, 2015, the Company’s worldwide portfolio consisted of 627 properties in 52 countries. For more information, please visit www.hyatt.com.
Source: Hyatt